The Department of Housing recognises that its customers and tenants come from a range of backgrounds. All customers are entitled to a professional interpreter to assist them when interacting with the Department of Housing.
Department of Housing offices in the metropolitan area offer regular interpreting times as follows:
- Bosnian/Serbian/Croatian
Mirrabooka Office – Wednesday, 9.30am to 11.30am
- Somalian
Mirrabooka – Monday, 2.00pm to 4.00pm
Cannington – Tuesday 12.00noon to 2.00pm
- Vietnamese
Mirrabooka – Monday, 10.00am to12.00noon
- Farsi/Dari
Mirrabooka – Tuesday, 10.00am to12.00noon
- Khmer
Victoria Park – Friday, 10.00am to 12.00noon.
Alternatively, you can utilise the Translating and Interpreting Service (TIS) by phone 13 14 15. You can also go into a Department of Housing office to arrange for an interpreter to assist you.
Department of Housing customers with hearing difficulties contact is via TTY on 9476 2446. If you require assistance with AUSLAN Interpreting for the Deaf contact the Deaf Society on 08 9443 2677.