REFURBISHMENT OF OCCUPIED PROPERTIES POLICY – (INCLUDING NEW LIVING,RE-DEVELOPMENT AND REFURBISHMENT PROGRAMS)

PREAMBLE
The aim of the New Living, Re-Development and Refurbishment Programs is to develop older public housing estates to create a more attractive living environment.
Where refurbishment programs are progressing as per the agreed plan and tenants do not wish to move from their property (and the policy is that they do not have to). Then they will have their property upgraded to a similar level to all other properties being refurbished, i.e. it should include improvements to lift the amenity level of the property.
This strategy is to reward tenants, who meet their tenancy obligations. Where tenants have not looked after their property within these developments, they should be managed in accordance with the Tenant Management policy. However, if considered necessary, some upgrading can be done to encourage tenants to bring their property up to a satisfactory standard.
The Project Manager is to work around the tenant, if possible, and with the tenant, negotiate the amount of work, timeframes and alternatives in conjunction with the Ministry of Housing Project officer. The preferred option may be to temporarily transfer the tenant and their belongings whilst work is being carried out.

ALTERNATIVE OPTIONS









POLICY


GUIDELINES & PRACTICES

Refurbishment Occupied Property
1. The upgrading of such properties is to be within budget and program
Refurbishment of any property where monies spent will be greater then $25,000, requires the approval of the Executive Director Rental Services.
1.1 The Ministry will
  • Pay all removal and furniture storage cost
  • Clearly articulate the work required and timeframes
  • Manage the project to ensure satisfactory workmanship and completion on time
  • Offer the tenant the choice of colours/materials, etc (within Ministry of Housing specifications standards)
  • Keep the tenant informed of progress (negotiated with tenant)
  • Ensure the contractor secures the property
  • Carry out a Property Condition Report, (See Allocation Policy 7.8 and Transfer Policy 10), on both properties and arrange a new Tenancy Agreement for the temporary tenancy, with similar action on return to the substantive tenancy. Rent will be charged only on one property.
  • Ensure that building rubble and rubbish is cleared from site after completion of refurbishment and any related damage to the property is made good.

1.2 The Department will not

  • Take responsibility for damages/loss to furniture and belongings during removal or for items left (locked up) at the premises. Items removed by designated Removalist and/or stored in off site designated Storage areas already have insurance liability.
  • Maintain the lawns and gardens during the refurbishment work, as this is the tenant’s responsibility (Regional discretion on extra costs), unless the tenant has relocated, in which case the Ministry will maintain the lawns and gardens.

1.3 The Tenant will

  • Pay rent and water consumption costs as normal during the period (Regional discretion on extra costs including rent-free period).
  • Look after the lawns and gardens at the property in which they are residing.