How do I pay my rent?
There are five main ways that you can pay your rent:
- Post office
- Direct debit
- Online bill payment
- Bank transfer
The Department does not accept cash payments at any of our offices.
If your income is from a Centrelink pension or benefit, your rent will be deducted and sent directly to us. Additional charges, such as water consumption, can also be deducted from your Centrelink pension or benefit.
To join the Centrelink Rent Deduction Scheme, download the Rent Deduction form which you can print out, fill in and mail back to us.
You can use your Department of Housing card to make payments at any post office.
You can arrange with us for your rent to be paid directly from your bank account.
Download the Direct Debit brochure. The brochure includes the Direct Debit Request form which you can print out, fill in and mail back to us.
Online bill payment
You can use your credit card to pay your rent or additional charges, such as water consumption or tenant liability. Go to the Online Bill Payments page to pay online.
You can transfer payment directly to the Department of Housing account.
Account details are:
Account number: 13600002
Commonwealth WA Government Banking Centre
Please ensure you include your account number as the reference.
Having difficulties paying rent?
It is important when you are renting to keep your rental account at least two weeks in advance. If you fall behind contact your Housing Services Officer immediately so we can help organise an affordable repayment arrangement to clear the debt. If we know that you are having difficulties we can offer you help.
Are you experiencing difficulties paying your bills? There are Financial Counsellors available to help you.