|Affordable Housing Options
A range of affordable housing options are available to assist Western Australians on low to moderate incomes meet their housing needs.
The appeal process allows you the right to have a review
of how an unfavourable decision was made by the Department of Communities.
Bond Assistance Loan Scheme
The Housing Authority offers an interest-free loan to help people obtain accommodation in the private rental market.
Code of Conduct
We recognise our responsibility to deliver quality outcomes to the Government and people of Western Australia in a manner that maintains public confidence and safeguards the use of public resources and information.
The Housing Authority is committed to delivering a high
quality of customer care through friendly, courteous, fair and efficient service.
Dealing with Disruption
To achieve the best outcome against disruptive behaviour, it’s important to report issues to the appropriate place.
Debt Discount Scheme Brochure
The Debt Discount Scheme (the Scheme) is available for previous or current tenants paying back debts related to a previous Department
of Communities tenancy.
Family and Domestic Violence
The Housing Authority has a Family and Domestic Violence Policy to assist affected clients. If you believe you meet the criteria for assistance under this policy you can request a priority interview.
Provides information on the Housing Authority maintenance service, including reporting maintenance, and after-hours and emergency maintenance.
Please read this fact sheet carefully to ensure you are fully aware of your rights and your responsibilities when moving into a Housing Authority property.
Offer of Rental Accommodation
It is important for you to read this brochure when you are considering a property offered from the Housing Authority.
Preventing Dampness and Mould
Dampness and mould can occur in any part of the home but they are most common in “wet” areas such as kitchens, bathrooms and laundries. This information will tell you how to keep your home free of the problem.
Support and Tenant Education Program (STEP)
The Support and Tenant Education Program (STEP) is a free intervention program provided by the Housing Authority to assist tenants who require support to sustain their tenancy.